What’s it like to work in the travel and events industry, and does corporate trade change that dynamic in any way? We spoke with Carly Barrett to find out more.
Name: Carly Barrett
Job Title: Travel & Events Manager
1.) What is the purpose of your role and how does this impact a client's success?
My role is to help client's utilise the spend of their Trade Credits in the travel & events department, and secure new inventories. I predominantly work on the large groups and events; I feel that my industry knowledge impacts a client's success as I am able to advise the best venues and suppliers in line with the brief.
2.) What does a typical day look like to you?
I check in with my team and make sure they are all confident in their work and answer any questions they have. I really enjoy the management aspect of my role with regular catch ups as I believe team communication is important. I look after the groups and events; this can be the more glamorous events such as drinks receptions and parties for 300 people or a standard board meeting for 8. I also attend trade shows and meet with new suppliers, to keep well connected in the travel and events industry. The team is constantly kept busy facilitating large volumes of leisure and business travel bookings so I ensure customer service is at a high level.
3.) What is the one thing client's would be surprised to know that you do?
- Most interesting project?
A client wanted to organise their annual getaway. I found a small dairy farm down in Devon where the group stayed in safari style lodges. The farmer was very hands on and wanted to ensure the guests had an optimal rural experience including a farm tour and watching the calves being fed. The farmer let the group use the barn and all the land for activities, live music for the evening entertainment and a mini conference.
- Most satisfying challenge?
Working with a new client and knowing that we delivered a great proposal that is completely on brief and within the budget! I am very lucky to have lovely client's and often get great feedback.
4.) 3 qualities needed to succeed in your role?
Customer service, negotiation skills and creativity.
5.) Describe Barter in 3 words?
Creative financial solution.
6.) Tell us something we don't know about you?
I won the 1999 Doddinghurst Donkey Derby! (Yes it is a real thing)